Items purchased online at www.escamastudio.com must be returned for refund within 15 DAYS from the date which the shipment was received.
Here is how to make a return:
- Make sure that the item is in its original and unused condition with original hang-tags attached.
- Include a copy of your sales receipt, return address, phone number, instructions in the box.
- Insure your shipment for the value of the item. Use a shipping method that is traceable (e.g. Priority Mail®, UPS, FedEx, DHL).
- Mail to the following address:
Escama Studio Warehouse
23565 NE Sunnycrest Rd.
Newberg, Oregon 97132
Exchanges and refunds will be processed within one week upon receipt of the returned item.
Thank you for your support.
Escama Studio Team